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Create Great Marketing Content Through Customer Service
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Create Great Marketing Content Through Customer Service

In today’s intensely demanding market world, customer service is a practice that should be top of mind for any employee at every business. Of necessity, a customer service team’s main aim is to attract existing clients by making them satisfied. However, offering outstanding customer support requires more than just answering questions and addressing concerns. Customers...

3 Sales and Marketing Projections: What's In Store For the New Year
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3 Sales and Marketing Projections: What’s In Store For the New Year

The sales industry was totally disrupted in 2020, and companies responded by rethinking how they develop, prepare, and grow new strategies. And like the previous year, 2021 will carry its own range of challenges and improvements. To prepare you for this year, we have some sales and marketing projection that might be useful for you...

Ramadhan 2021: Silaturahmi Rasa Online dengan Customer
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Ramadhan 2021: Silaturahmi Rasa Online dengan Customer

Ramadhan adalah periode belanja terbesar bagi Muslim di Indonesia, dan untuk brands, ini adalah waktu yang krusial untuk terhubung dengan pelanggan secara online.  Namun, dengan banyaknya tantangan yang ditimbulkan oleh COVID-19, ruang digital pada tahun 2020 menjadi lebih ramai – dan lebih berisik dari sebelumnya. Pada saat yang sama, perilaku konsumen berubah dengan cepat karena...

2021 Top Business Trends: The Only Ones You Should Follow!
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2021 Top Business Trends: The Only Ones You Should Follow!

It is a well-known fact that COVID-19 will change the world like never before. Businesses have spent most of the last year struggling to adjust to unusual circumstances. Although the battle against the COVID-19 pandemic has not yet been fought, with the vaccine in sight, there is at least a faint light at the end...

The Only Business Tips and Tricks You Need for Success
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The Only Business Tips and Tricks You Need for Success

What are the steps to starting a business? There are thousands of websites, including ours, that provide checklists to remind you of the various tasks you must complete when starting a company. These checklists are simply To-Do lists, despite the fact that they are really helpful in helping you remember important startup steps. They tell...

Effective Ways to Increase Sales during Pandemic
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Effective Ways to Increase Sales during Pandemic

The ongoing COVID-19 pandemic storms have proved to be very effective in significantly changing consumer behavior. Most of the middle class and above (the middle class) withhold spending or spending in response to economic uncertainty and the risk of recession.  The impact of this behavioral change is very clear, household consumption spending has fallen sharply...

Brand yang Menyediakan Omnichannel
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Brand yang Menyediakan Omnichannel

Sekarang, semakin banyak perusahaan yang berfokus pada peningkatan pengalaman pengguna dengan menggunakan omnichannel. Berdasarkan survey, perusahaan yang menggunakan Omnichannel sebagai strategi customer engagement akan mempertahankan rata-rata 89% pelanggan mereka. Gaya pemasaran ini menciptakan banyak kesempatan bagi pelanggan untuk membeli lebih mudah karena memudahkan pelanggan untuk berkomunikasi melalui channel yang mereka punya. Banyak brand besar seperti...

The Only Business Guide You Need to Emerge from Pandemic
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The Only Business Guide You Need to Emerge from Pandemic

All industries and sectors have been challenged by the COVID-19 pandemic, and higher education has been no exception. In the effects of and response to the pandemic, the diversity of campus cultures, financial health, business models, and students have contributed to a similar diversity. For higher education, there was no pandemic blueprint, and 2020 was...

5 Masalah Terbesar bagi Perusahaan Teknologi di 2021
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5 Masalah Terbesar bagi Perusahaan Teknologi di 2021

Pandemi membantu membawa raksasa teknologi dunia seperti Amazon.com Inc. dan Microsoft Corp. kepada kesuksesan yang baru pada tahun 2020. Pergeseran ke belanja online dan kerja jarak jauh dipercepat dengan kecepatan yang tidak dapat dibayangkan tanpa virus corona. Tetapi ada tanda-tanda bahwa masa-masa kejayaan itu akan segera berakhir. Akhir tahun lalu, pemerintah di AS, China, dan...