Support your customers’ needs and centralized their communication from multiple channels easily with ability to see customers’ information, their other cases history, and many other features.
WhatsApp Official Business API
Partner with one of our global business solution providers who are messaging experts in enterprise business to customer communications.
Google Business Messages
User Session Synchronization
Speeding up the workflow by helping your customers to start a conversation with you. Once your customers has logged in and need to get in touch with you, they don’t need to fill their information again.
No need to fill customer information again
No duplicate form entries from customers
Easy access to customer’s case history
Speed up your customer service workflow
Let your customers know when your agents are available to chat and respond with automated messages outside of the office hours.
Assign incoming cases to agents based on their departments.
Measure the quality of your customer service by allowing your customers to rate their customer service experience.