AI That Helps Businesses
Work Smarter and Grow Faster

Streamline operations, automate tasks, and drive business growth by up to 15% with AI-powered solutions.
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Talk to Our Expert

Exceptional Service

Enhance customer satisfaction by providing instant, personalized support, resolving inquiries quickly, and creating loyal brand advocates.

Boost Productivity

Optimize your workforce with GenAI automation that enhances agent productivity, scales inquiry handling, and minimizes operational expenses.

Maximize Revenue

Increase revenue by optimizing product suggestions, enhancing cross-selling, and quick market adjustments.

BENEFITS

Smarter Support, Greater Business

Reduce 30% Operational Cost

You can save up to 30% by using GenAI Chatbot to automate routine customer inquiries with fewer resources.

Power Up Your ROI by 50%

Grow your business by leveraging AI for smarter sales, targeted upselling, and quick market adjustments.

24/7 Support

Chatbots can be wherever and whenever your customers are and always ready to solve any issues.

Seamless Automation

Effortlessly handle repetitive tasks, streamline workflows, and free your team to focus on what matters most with our GenAI Chatbot.

FEATURES

Building a Chatbot has Never Been Easier

Simplify chatbot creation with a powerful dashboard that lets you effortlessly customize its personality, create engaging prompts, and configure handover settings in just minutes.

Define Your Chatbot Identity

Design an AI persona to shape your chatbot’s personality.
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Train Your Chatbot Effortlessly

Add personalized prompts or upload detailed documents to enhance your chatbot’s performance.

Because Human Touch Matters Most

Enable smooth transitions to human agents when the chatbot handles complex cases based on customizable criteria.

Qualify Your Leads Automatically

Automate prospect screening, engage potential customers 24/7, and generate a reliable pipeline of sales-ready leads.

Our Portofolio

Ready for GenAI Growth?

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Talk to Our Expert

AI Bantu Bisnis Jadi Lebih Cerdas & Cepat Berkembang

Tingkatkan efisiensi, otomatisasi pekerjaan, dan percepat pertumbuhan bisnis hingga 15% dengan AI.
Hubungi Kami
Coba Gratis 7 Hari

Pelayanan Tanpa Batas

Buat pelanggan merasa dihargai dengan layanan yang cepat, personal, dan efektif dalam menyelesaikan kebutuhan mereka.

Tingkatkan Produktivitas

Dorong produktivitas dengan AI yang mengotomatiskan tugas repetitif, mempercepat penanganan pertanyaan, dan hemat biaya operasional.

Dorong Revenue

Tingkatkan penjualan, sederhanakan interaksi dengan pelanggan, dan optimalkan profitabilitas bisnis dengan otomatisasi yang disesuaikan dengan kebutuhan bisnis Anda.

AI That Sells, Not Just Chats

Accelerate conversions on every channel with AI Agents that guide customers from first touch to purchase.

Personalize to Optimize

Customize your AI chatbot’s tone, prompts, and persona to deliver more natural, brand-aligned conversations that convert.

Smart Bot, Simple Setup

Build a powerful, GenAI Chatbot in minutes without writing a single line of code in one dashboard.

AI-Driven Lead Filtering

Automate your lead generation and filtering process, so your team can focus on high-potential prospects.

Switch to Human, Automatically

Enable automatic handover from chatbot to human agents based on fully customizable criteria.

One Platform. Thousands of Conversations.

Powered by AI, TapTalk helps you respond faster, meet customer needs, 
and deliver a consistent experience across all channels.
Business Automation
Advanced Broadcast
Comprehensive Report
All-in-One Inbox
GenAI Chatbot helps handle repetitive tasks, speed up workflows, and boost your team’s efficiency.
Send targeted promotions and updates to your customers, and track broadcast delivery status in real time.
Get automatic, in-depth reports on your business, from agent performance to every customer conversation.
Manage customer interactions across multiple chat platforms in one centralized dashboard for a more efficient workflow.

3x More Conversions & Retention, Powered by AI-Driven Omnichannel

Intelligent AI automation, seamless multi-channel integration, and a unified customer experience—all in one powerful platform.
Contact UsExplore GenAI
TapTalk.io Feature Update
Stay up-to-date with the latest features and improvements in TapTalk.io.
Multiple Broadcast
OneTalk introduces the Multiple Broadcast feature, enabling you to send messages to multiple contact segments in a single go.
Multiple Broadcast
With OneTalk's Multiple Broadcast feature, you can efficiently reach your audience by sending broadcasts to multiple contact segments all at once.

This allows you to save time and streamline your communication process, ensuring your message reaches the right groups simultaneously without the need for repeated efforts.
Cases per Hour
Get automated, real-time reports that provide a detailed breakdown of the total number of cases every hour.
Cases per Hour
Stay informed with real-time, automated reports that show the total cases created, unassigned, and resolved hourly.

This feature helps you track team performance, identify potential bottlenecks, and make proactive decisions to optimize your case management process.
Shared Media
Create your account in minutes and tailor the platform to meet your company's unique financial needs.
Shared Media
With this new feature, you can now see all the media and documents you’ve shared with any contact in one place.

It streamlines your interactions, allowing you to quickly find and revisit shared files without searching through lengthy message histories.
Message Info
With this feature, you can quickly and conveniently check the detailed status of your sent messages.
Message Info
You can easily access detailed information about the status of your sent messages.

This feature allows you to track whether your messages have been delivered, read, or are still pending, providing valuable insights into the progress of your communication.