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TapTalk.io’s Ways to Boost Your Business’ Productivity While Working From Home!
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TapTalk.io’s Ways to Boost Your Business’ Productivity While Working From Home!

The COVID-19 pandemic may fundamentally reshape some areas of how we live our lives, especially for companies. Many companies are implementing mandatory work-from-home policies to help to slow the spread of the virus. This means that all of us are up to face an extraordinary challenge: working from home. According to the studies, employees who...

The Importance of Communication in E-Commerce
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The Importance of Communication in E-Commerce

The process of buying and selling in e-commerce certainly cannot be separated from communication that occurs between the seller, customer, and platform/e-commerce itself. According to Unlock Customer Obsession by Tying Business Features to Outcomes, 72% from 502 online shoppers that they surveyed are more likely to shop frequently with retailers or sellers who they can communicate with....

In-app Chat Framework – How to Choose and What Are Things to Consider?
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In-app Chat Framework – How to Choose and What Are Things to Consider?

Along with the growth of in-app chat and messaging usage, and the demand for in-app chat implementation, there are some SaaS emerged to provide in-app chat solution. Before PowerTalk and other chat solutions emerged, some companies might consider building their own chat engine, they need to allocate some resources to analyze, plan, design, and develop...