Food and beverage

Personalize Your Customer Experience with Delightful Service

Grow your restaurant faster. Book reservations and take orders automatically via WhatsApp and other channels.

Talk to Our Expert Free Trial 14 Days

Make People Crave Your Delightful Service

Broadcast exclusive offers to segmented customers.

Elevate customers engagement with automation.

Give special promotions to specific customers.

Handle reservations automatically with chatbot.

Reminder sent automatically for reservations.

After sales service to improve customer satisfaction.

Save on acquisiton costs by retaining existing customer.

Boost sales and retention with points and rewards.

Build brand loyalty to your customer easily.

Give the Best Experience, Get Increased Sales Figures

Instant Help for Your Guest

Allow guest to pick a conversation topic or a department they want to contact using chatbot.

Effective Campaign, Friendly Budget

Instead of email, get campaigns into the inboxes customers most frequently check.

Handle Your Restaurant Branches

Make collaboration easier and connect guests directly with the right customer service team.

Fulfill Your Customer Needs Now!

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FAQ

Selamat datang di TapTalk.io! Apa itu OmniChannel?

Omnichannel adalah platform integrasi berbagai saluran yang digabungkan menjadi satu sistem manajemen untuk meningkatkan kepuasan pelanggan dan pengalaman pelanggan.

Dalam hal customer support, omnichannel menyatukan berbagai saluran perpesanan dalam platform yang sama. Omnichannel fokus pada perjalanan pelanggan dalam berkomunikasi dengan perusahaan, sehingga kualitas pengalaman yang didapatkan menjadi lebih mulus.

Social Media apa saja yang bisa diintegrasikan ke OneTalk?

Anda bisa mengintegrasikan channel WhatsApp SME, WhatsApp Business API, Instagram DM, FB Messenger, Twitter DM, Live Chat dan LINE

Bagaimana cara mengintegrasi channel ke OneTalk?

Berikut dokumentasi yang bisa dipelajari untuk mengintegrasikan channel Social Media ke dashboard OneTalk
https://docs.taptalk.io/onetalk-omnichannel-documentation/onetalk-channel-integration

Apa itu Chatbot? Fitur apa saja yang tersedia?

Chatbot adalah program kecerdasan buatan yang dapat mensimulasikan percakapan (atau obrolan) dengan pengguna melalui aplikasi perpesanan, situs web, aplikasi seluler, atau melalui telepon.
Terdapat dua jenis Chatbot yang disediakan oleh TapTalk, yaitu dalam bentuk FAQ Chatbot dan Assign Topic Chatbot.

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Case ID #123445

What is OneTalk?

A single dashboard to manage WhatsApp, Twitter, FB Messenger, Telegram, LINE and email to elevate your sales, marketing, and support experience. A single dashboard to manage WhatsApp, Twitter, FB Messenger, Telegram, LINE and email to elevate your sales, marketing, and support experience.

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