Customer service

Provide the best support for your customers

Gain competitive advantages by providing the best support channels for your customers. Deliver tailored experience to your customers to ensure brand loyalty.

Taptalk.io as a solution for customer service

Customer service has become an integral part of how your company is perceived by your consumers. That is why it is essential to provide the best support system for consumers.

Gain more trust and loyalty

Quickly find solutions for your customers with chat messaging.

More profit for your company

Quickly find solutions for your customers with chat messaging.

Get to your customers immediately

Quickly find solutions for your customers as chat messaging.

Engage on the whole customer journey

Support for rich media messaging

Send high-quality images, videos, files, and location in the chat room.

Everyone gets updated in real time

Push notifications · In-app notifications.

All the essential messaging features

Group chat · 1-to-1 messaging · @mentions · Typing indicators · Read receipts.

Provide the best experience for your customers

Design your customers experience

Create custom chat bubble, customize the UI from colors, fonts, and icons to ensure the best customer experience.

Available on most platforms

iOS · Android · Web (coming soon).

Organized chat room list

Easily track on-going chats by having them organized in a list.

Create more value in your products and services

Analytics and export messages

Access to basic analytics and export messages feature on the TapTalk.io dashboard.

Integrated support for multiple applications

Ready to build your chat?

Don’t hesitate to ask questions or sign-up to take a peek.