pt tap talk teknologi blog

by Ardian

PROS AND CONS: The Reactive vs Proactive Customer Support
04/08/2020

The basic character of the customer is stating and reacting to a product and service they need determines the success of the transaction. This just one of the considerations of the businessmen when serving their customers. The classification of the customer character can be divided into two parts which are reactive customers and proactive customers. […]

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by Ardian

Panduan Dan Tips Membangun Teamwork Yang Sukses Dan Efektif
04/08/2020

Krisis pandemi dunia oleh serangan virus Covid-19 mengguncang sendi-sendi kehidupan manusia, khususnya Indonesia. Dampak signifikan terlihat salah satunya pada dunia bisnis dan komunikasi. Untuk beradaptasi dengan upaya pencegahan dan penanggulangan paparan virus Covid-19, cara berkomunikasi manusia bergeser dengan terkonsentrasi melalui online. Pergeseran ini kemudian diikuti oleh penyesuaian di segala bidang, termasuk di dalamnya dunia bisnis.  […]

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by Ardian

Tips Dan Trik Untuk Membuat Customer Membeli Apapun Produk Yang Anda Jual
04/08/2020

(COVID-19) memiliki dampak yang cukup signifikan kepada semua bisnis, khususnya di Indonesia. Beberapa cara yang bisa Anda lakukan untuk membuat customer membeli apapun produk yang Anda jual adalah sebagai berikut : Memberikan service terbaik Sebagian pebisnis lebih sering menggunakan teknik penjualan seperti potongan harga atau diskon untuk mendapatkan lead namun melupakan teknik untuk membuat mereka […]

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by Ardian

Learn About Using Social Messaging Platform For Businesses
28/07/2020

Whether you have started your business years ago or just started to build a new one, you will always have the need to find a new way of making your audience. Fret not, in the new era of modern communication, social messaging platforms have become recent hits. So much that even more than one social […]

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by Ardian

Expert Tips on How to Lead Customer Service Team During Crisis
24/07/2020

As Covid-19 shows its big hit to the business world, it has proven that the effect it causes to the business needs to be taken seriously. As world cases exceeded 11 million cases—with the number going every minute, the executives have to prepare the workforce to survive. Recent surveys from McKinsey said that according to […]

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by Ardian

Benefits of Using Omnichannel Customer Service, Marketing and Sales for Businesses
22/07/2020

Giving consumers reasons to stick with the company is an important part of creating a competitive organization. There are a few different ways you can do so, but in this article, you'll see why moving to an omnichannel strategy is better for the bottom line. Today, customers expect complete power in their buying decisions. They […]

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by Ardian

Experts’ Ways to Increase Business Growth (Step-by-step approach!)
17/07/2020

Increasing your business growth might take a considerable amount of effort. First, you have to spend some time to get your marketing sales up. Moreover, you need to study your financial statement as well as other corporate compliance. When you have just started your business, you might find difficulties in managing your company. However, by […]

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by Ardian

Solusi Untuk Menangani Customer di Era New Normal
17/07/2020

Kita hidup di masa-masa sulit yang penuh dengan ketidakpastian. Tidak ada yang bisa menjamin atau tahu untuk apa yang akan terjadi dalam wabah COVID-19 ini. Bisnis yang ingin bertahan di masa COVID-19 ini harus menjaga komunikasi yang konsisten dan relevan dengan customer selama pandemi. Para pemilik bisnis dan konsumer tentu nya juga harus beradaptasi dengan […]

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by Ardian

Why is Customer Satisfaction Important?
12/07/2020

Customers are a basic element of every business. The customer is the determining factor for the existence of a company. It is from customers that the source of the company's revenue comes from. The more customers the more income opportunities are obtained. The more the frequency of purchases, the more opportunities for increased income. Customer […]

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